Terms of use and privacy policy

By using this service you agree to the following terms of use and privacy policies

Privacy policy

By signing up to a photography event or when ordering photos from this service, we save the information you give us into our database. On this page you can read what information is stored, how it is handled and how we make sure that your information doesn't get used in the wrong purposes.


Registry keeper

Grand Avocado Ltd.
Company ID: FI23228681
Laitolahdenkatu 11
37120 Nokia
FINLAND

Name of the registry

Photocloud customer registry

Cookies

This service uses so called "cookies" to be able to present the correct private content for each user. A cookie is a device specific text-format identification, which the browser saves internally when you enter this web service. The browser transmits the cookie with each request to the server, and by this cookie the server can identify the current user and can then return the correct content (eg. the correct photos or your shopping cart contents). Because of this cookies are a necessary requirement for this service to work technically correctly, and it would not be possible to create this service without the use of cookies. That's why accepting cookies is necessary for to use this service. Cookies are the only practical and secure way to ensure correct user identification. The service uses HttpOnly -type cookies to identify users, so this cookie cannot be read or modified by any third parties or browser addons as long as the user is using a secure and reliable browser. All the latest Google Chrome, Mozilla Firefox, Safari, Internet Explorer ja Opera -browsers support HttpOnly -cookies.

Third-party services

This service utilizes the following third-party services that collect anonymized and/or pseudonymized information about the usage of the service for analyzing, debugging, customer service and development purposes:

By using this service, you also accept the terms of use of the aforementioned services.

What data do we collect?

Photocloud collects the following data:

  • Your personal identification information (Name, email address, phone number, etc.)
  • Information about the person you sign up for photography, including but not limited to:
    • Name
    • Facilitator of the event (eg. school, sports club)
    • Group (eg. class)
    • Additional information requested by the photographer (eg. player number, title or role in organization)

How do we collect your data?

You directly provide Photocloud with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

Photocloud may also receive your data indirectly from the following sources:

  • The photographer
  • The facilitator of the photography event (eg. school or sports club)

How will we use your data?

Photocloud collects your data so that we can:

  • Process your order and manage your account.
  • If you consent, message you with special offers on other products and services we think you might like.

When Photocloud processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Photocloud securely stores your data inside the EU area with Amazon Web Services (AWS) and protects it by randomly generated passwords and multi-factor authentication methods.

Photocloud will keep your photography data at our backups until you request us to remove it. After two years we will anonymize your order data so that the data will not include any of your personal or contact information.

What are your data protection rights?

Photocloud would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Photocloud for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Photocloud correct any information you believe is inaccurate. You also have the right to request Photocloud to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Photocloud erase your personal data.
  • The right to restrict processing - You have the right to request that Photocloud restrict the processing of your personal data.
  • The right to object to processing - You have the right to object to Photocloud's processing of your personal data.
  • The right to data portability - You have the right to request that Photocloud transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Photocloud uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • [Add any uses your company has for cookies]

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Photocloud uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - Photocloud uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Photocloud sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • [Add any other types of cookies your company uses]

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Photocloud website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Photocloud keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 August 2024.

How to contact us

If you have any questions about Photocloud's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Photocloud has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

  • Email: tietosuoja AT om DOT fi
  • Phone: +358 29 566 6700
  • Address: Tietosuojavaltuutetun toimisto, PL 800, 00531 Helsinki